Return & Refund Policy

Last updated: April 29, 2026

At The Pickle Avenue, we want you to feel great about your purchase. If something isn’t right, we’re here to help.

1. 30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee from the date your order is delivered.

If you’re not satisfied with your item, you may request a return or replacement within this period.

2. Eligibility for Returns

To be eligible for a return:

  • Item must be unused, unworn, and in original condition
  • Item must be returned in its original packaging
  • Request must be made within 30 days of delivery

We reserve the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

We do not accept returns for:

  • Items that have been worn, washed, or damaged after delivery
  • Items returned after the 30-day window
  • Final sale or promotional items (if stated)

4. Damaged, Defective, or Incorrect Items

If your item arrives:

  • Damaged
  • Defective
  • Incorrect

Please contact us within 7 days of receiving your order with:

  • Your order number
  • Clear photos of the issue

We will gladly send a replacement or issue a refund at no extra cost.

5. Return Process

To start a return, email us at:

hi@thepickleavenue.com

Include:

  • Your order number
  • Reason for return

If your return is approved, we will provide instructions on how to send your item back.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Original shipping fees are non-refundable

7. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed to your original payment method
  • Please allow 5–10 business days for the refund to appear

8. Exchanges

We currently do not offer direct exchanges.

If you would like a different size or design:

  • Please return the original item
  • Place a new order

9. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider

If you still need help, email us.

10. Contact Us

For any return or refund questions, reach out to us at:

Email: hi@thepickleavenue.com