Frequently Asked Questions
Got questions? We’ve got you covered.
🛍️ Orders & Products
What size should I order?
Our tees are designed for a comfortable, everyday fit.
If you’re between sizes:
- Size up for a more relaxed fit
- Stick to your usual size for a standard fit
👉 We recommend checking our Size Guide for exact measurements.
Are your shirts true to size?
Yes — most customers find our shirts true to size.
If you prefer an oversized or looser feel, consider sizing up.
What are your shirts made of?
Our shirts are made from soft, breathable cotton blends designed for comfort on and off the court.
They’re lightweight, durable, and made to last.
Will the print fade after washing?
No — our designs are made using high-quality printing methods.
To keep your shirt looking its best:
- Wash inside out
- Use cold water
- Avoid high heat drying
🚚 Shipping
How long does shipping take?
- Processing time: 2–5 business days
- Delivery time: 5–10 business days
You’ll receive tracking details once your order ships.
Do you offer free shipping?
Yes — we offer FREE shipping on orders over $75.
Do you ship internationally?
We currently ship to selected countries. Available locations will be shown at checkout.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, we’ll do our best to help.
Email us as soon as possible at hi@thepickleavenue.com.
🔁 Returns & Refunds
What if I don’t like my order?
No worries — we offer a 30-day satisfaction guarantee.
If you’re not happy, reach out and we’ll make it right.
Can I return or exchange an item?
We accept returns on unused, unworn items within 30 days of delivery.
At the moment, we don’t offer direct exchanges — but you can return your item and place a new order.
What if my item arrives damaged or incorrect?
We’ve got you covered.
Email us within 7 days of delivery with photos, and we’ll send a replacement or refund at no cost.
Who pays for return shipping?
Return shipping is covered by the customer unless the item is defective or incorrect.
📦 Orders & Tracking
How do I track my order?
Once your order ships, you’ll receive an email with your tracking number.
Please allow a few days for tracking updates to appear.
My order says delivered but I didn’t receive it
We recommend:
- Checking with neighbors
- Contacting your local courier
If you still need help, email us and we’ll assist.
💬 Contact & Support
How can I contact you?
You can reach us anytime at:
We typically respond within 24–48 hours.
❤️ Final Note
We’re here to make your experience simple, smooth, and stress-free.
If you have any questions at all, don’t hesitate to reach out — we’ve got your back.